Locate the entry for Helix Server and change the setting to Allow Incoming Connections. If that happens, open System Preferences, click on the Security panel, then on the Firewall tab. Note: If you are not present to allow the port opening, macOS will automatically deny it after a few minutes. (screenshot) Click Allow to open the port. In Leopard/Snow Leopard, a dialog is presented when you launch Helix Server, asking for permission to allow network traffic. In macOS 10.5 (Leopard) and 10.6 (Snow Leopard), this configuration option is gone. Unfortunately, Apple’s improvements to the firewall in macOS 10.5 and later made it simpler for basic use, but more difficult for use with applications like Helix.įor a PowerPC Helix Server running macOS 10.4, configure the firewall by opening the Sharing panel, clicking the Firewall tab, then clicking the New button and opening port 10860. macOS contains a firewall, which you can activate via System Preferences. If you do want to make your Server accessible from the internet, you should use a firewall to keep unauthorized users away from your information. In that situation, no extra configuration is required to access Helix Server. If you are not making your Server available from the internet and your router is configured to use private addressing (see faq page), then you do not really need a firewall - unless you do not trust the other users in your local network - and can safely run without one. If it does not, Helix Clients can not reach the Server. By default, Helix uses port 10860, so your firewall must be configured to allow ‘traffic on port 10860’ to pass through. With that done, your local Clients can connect to the Server by choosing Connect from the File menu and typing in the name you set.įirewall: Helix Server (like all TCP/IP applications) communicates over a ‘port’ - a good analogy is a private extension in a business telephone system. If not, click on the Edit button and enter a meaningful name in the Local Hostname field. Press Tab (or click outside the field) and make sure the “ Computers on your local network can access your computer at: …” line makes sense as well.
(screenshot) The longer the name, the more the likelihood of user error, so it is good practice to change the Server computer name to something short and descriptive, like ‘helix’ or ‘server’ or, if your users know your Helix application by a particular name, use that. The computer name setting is found in System Preferences, at the top of the Sharing panel. Thus, if your first user is named “Joe Doaks” then the computer is named “Joe Doaks’s Computer” - if you have more than one computer, a number is typically appended to the end. By default, Macintosh computers are named according to the first user created.
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Providing detailed instructions that work for every situation is virtually impossible, so this section offers a general outline of the primary considerations, along with some tips.Ĭomputer Name: Regardless of the size and scope of your network, you should give the Mac that is running Helix Server a reasonable name. This document deals with configuring Helix Server for information on configuring machines for Helix Client access, see Helix Client Access Configuration Tips. Please consult our Support Overview page for pricing and details. Few home and small office users have access to networking professionals, and although modern equipment makes setup fairly easy, the wide variety of products available makes it harder to provide turnkey answers for every situation you may encounter.įor customers who require assistance configuring a Helix Server or network router, support is available under our standard User Support plan. While setting up Helix Client/Server for local access is relatively simple, configuring your Server for internet access can be a daunting task. Helix Server Remote Access Configuration Tips Overview Services techdb Helix 8 Technotes Helix 7 Technotes Tips Issues Scripts Chat Repair Feature Requests Bug Reports FTP FAQs
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